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SALES AND CUSTOMER MANAGEMENT

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Overview

Curriculum

Instructor

Flavia Bwire is a seasoned professional in the field of microfinance, with extensive expertise in operations and capacity building for best practice microfinance initiatives. Her work has significantly advanced financial inclusion, notably integrating persons with disabilities (PWDs) into financial services, a pioneering dimension she introduced and successfully implemented in various institutions. Currently, Flavia is focused on enhancing financial inclusion for refugees, equipping service providers with the tools needed for effective financial literacy education. In addition to her inclusion efforts, she has developed robust programs in financial education within schools, promoting savings habits among young learners.

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